TenLab NTSC PAL SECAM and HDMI Video Converters Support
| Recertification |
| TenLab converters
keep working after many years of use (some still going since
1995), and previously owned converters are often offered
for sale by various vendors. How do you know that the used unit
is working well? TenLab Recertification is available for all TenLab products. It consists in general checkup of the unit and performance evaluation, includes calibration, addition of available upgrades and offers a warranty. Recertification assures TenLab converters users that their product is working as new. If buying or selling a used TenLab converter, recertification from TenLab assures both parties that the manufacturer has guaranteed its working condition. TenLab Recertification is only available from TenLab. Recertification costs vary for each model. Evaluations and checkups are always free. Have your TenLab model number and serial number available when contacting us for recertification or evaluation. e-mail |
| Trade-in |
| Trade in
your older TenLab converter and get credit
towards the purchase of a higher model. All TenLab converters, working or not, will be accepted.Trade-ins values vary depending of model, age and condition. Evaluations and checkups are always free. Have your TenLab model number and serial number available when contacting us for trade in evaluation. e-mail |
| Repairs |
| If your TenLab converter
needs repair, pack it carefully and ship it to TenLab
with a description of the problem. Most estimates are ready within 48 hours of receipt of the unit. Estimates and evaluations are always free, and there is no charge if you decide not to accept the repair estimate. e-mail |
| Upgrades |
| Most TenLab converters may be upgraded to the latest specifications or into a higher model (eg: TR-10sp to TR-11SVHS, TR-20 to TR21). Evaluations and checkups are always free. Have your TenLab model number and serial number available when contacting us for trade in evaluation. e-mail |
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| Custom made converters |
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Cannot find a converter to exactly meet your needs? TenLab will build a converter the converter that you need, even when you need only one piece. TenLab will customize a solution for you, as we have been doing for compaines around the world the since 1988 |
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| Questions?: Contact us by e-mail or calling (818)706-8120. |